all my PDF attachments when saved/opened became invalid empty 0 bytes files
Hello,
I have problem opening/saving PDF attachments. Recently I started to also have troubles with ".doc" attachments.
If I want to open the PDF attachment in Thunderbird I get an blank page. If I want to save it, the saved file is empty and in folder it shows 0 bytes although in the message the attachments the file has the right size. If I choose open with Acrobat reader , absolutely nothing is happening, the Acrobat do not open, now file is displayed.
Other colleagues can open the same message in Thunderbird and see/save pdf attachments without problems. I reinstalled both Thunderbird and Acrobat reader without any change
What else should I try?
I attach 2 screenshots.
( recently I started having troubles with ".doc" attachments as well)
Thank you, Mihai
被采纳的解决方案
I managed to resolve the problem after a clean reinstall of Thunderbird: - uninstall program - delete C:\Users\user\AppData\Roaming\Thunderbird\ folder not deleted by uninstall - reinstall Thunderbird
定位到答案原位置 👍 0所有回复 (3)
Same problem happening to me on Debian Bullseye with KDE Plasma, with at least PDF and ODT files.
选择的解决方案
I managed to resolve the problem after a clean reinstall of Thunderbird: - uninstall program - delete C:\Users\user\AppData\Roaming\Thunderbird\ folder not deleted by uninstall - reinstall Thunderbird
Thanks! but more than a solution I think that is kind of a workaround...