搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Why does Firefox fail to save the username, but does save the password for some sites?

  • 2 个回答
  • 0 人有此问题
  • 1 次查看
  • 最后回复者为 PTArtist

more options

I am often frustrated to find that with some sites I can see the Save this login? prompt, and I click to save it, only to find later that the website name and password do get saved, but the username/account name is NOT saved.

I can see this saved login with a search by website name, and it will display this with the text "no username" in parentheses in the username field. And I can edit it to add the username manually, to make it more useful. This does not happen with all websites...

This has been true for a couple of years, so I don't know when I first saw this.

I see a few archived posts about this or similar problems but they are not too helpful. I prefer NOT to install add-ons to fix basic functions, or to download and run javascript to modify things that are not available as a user setting, to be lost when new versions come along.

Is this a Firefox bug?

Is there a way to correct this?

I am often frustrated to find that with some sites I can see the Save this login? prompt, and I click to save it, only to find later that the website name and password do get saved, but the username/account name is NOT saved. I can see this saved login with a search by website name, and it will display this with the text "no username" in parentheses in the username field. And I can edit it to add the username manually, to make it more useful. This does not happen with all websites... This has been true for a couple of years, so I don't know when I first saw this. I see a few archived posts about this or similar problems but they are not too helpful. I prefer NOT to install add-ons to fix basic functions, or to download and run javascript to modify things that are not available as a user setting, to be lost when new versions come along. Is this a Firefox bug? Is there a way to correct this?

所有回复 (2)

more options

One possible cause is a multi-page login form where the first page has the username and the second page the password field. Some websites also use hidden fields for login and/or password what can confuse Firefox. You can check via the right-click context menu whether Firefox recognizes field in a login form (you would see: "Use Saved Login/Password" in the context menu).

You can use "Inspect" in the right-click context menu to open the built-in Inspector with this element selected to see what the login form looks like.

more options

I am viewing a login page for the Artsonia website.

Both the username and the password fields are displayed together. Firefox has previously displayed the menu asking if it should save this password, and I had chosen to save it.

When I checked the saved logins, the login for this site was saved with (no username).

Now I can see the login page with the saved (but hidden) password in that correct field, but with a blank username field. In this case the username is an email address.

When I open the Inspector, I do see the login form with the password as dots.

Now I can enter the correct email address, and the password stays so that I can login. Firefox asks if want to update this login, and when choose yes, it saves both the username and the password.