We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

my messages will not delete

  • 2 个回答
  • 0 人有此问题
  • 1 次查看
  • 最后回复者为 vicky.pease

vicky.pease
vicky.pease
more options

I use Thunderbird on my PC but it links to my business server. When I try to delete email messages using Thunderbird, they do not delete and I get the error message 'TRY CREATE The destination mailbox could not be found. '

I admit that while deleting my trash of lots of messages yesterday I may have inadvertantly deleted entire folders but I have now recreated these (see the image). Any suggestions for why this is occuring?

I use Thunderbird on my PC but it links to my business server. When I try to delete email messages using Thunderbird, they do not delete and I get the error message 'TRY CREATE The destination mailbox could not be found. ' I admit that while deleting my trash of lots of messages yesterday I may have inadvertantly deleted entire folders but I have now recreated these (see the image). Any suggestions for why this is occuring?
已附加屏幕截图

所有回复 (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options
I admit that while deleting my trash of lots of messages yesterday I may have inadvertantly deleted entire folders but I have now recreated these (see the image).

Lets "start" (hopefully) by getting rid of the duplicate folders you created. (the Drafts and Sent folders with the yellow icons). Generally with IMAP some folders can not be deleted and just waiting a while will see them return if you mess up.

If you can not delete those duplicate folders we may have to remove the account and just start over. But try that first.

vicky.pease
vicky.pease 提问者
more options

Thank you Matt, It turns out that the problem was a setting to define where the messages should be stored, so it is no longer a problem. FYI, the duplicate folders seem to be a function of linking Outlook to multiple access ports through internal vs external-to-server accounts. Multiple files have always been there and do not delete (rather when deleted, just show up again!)... I can live with those... Now onto finding my old email address book and integrating it!