搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Setting up a new account through the E-mail setup wizard ignores the outgoing settings

  • 4 个回答
  • 0 人有此问题
  • 6 次查看
  • 最后回复者为 superfury1

more options

This is roughly same problem as in https://support.mozilla.org/en-US/questions/1364315, but this time some more information that's found to be happening.

I notice that when adding a second account of host example.com (not the real domain name), for example [email protected] already being added and active and adding a new account [email protected] through the wizard, all outgoing server fields are ignored and the outgoing server of the newly created account is instead set to the very same outgoing server that [email protected] is using (instead of using it's own [email protected] outgoing server settings and it's specific settings that apply to the account that's supplied in the outgoing server fields during creating of the account).

So basically the outgoing data fields are ignored, while the outgoing host is instead being used to link the account that's createn to the very first account that has the same host specified in it's settings.

This happens on Thunderbird version 91.13.0.

This is roughly same problem as in https://support.mozilla.org/en-US/questions/1364315, but this time some more information that's found to be happening. I notice that when adding a second account of host example.com (not the real domain name), for example [email protected] already being added and active and adding a new account [email protected] through the wizard, all outgoing server fields are ignored and the outgoing server of the newly created account is instead set to the very same outgoing server that [email protected] is using (instead of using it's own [email protected] outgoing server settings and it's specific settings that apply to the account that's supplied in the outgoing server fields during creating of the account). So basically the outgoing data fields are ignored, while the outgoing host is instead being used to link the account that's createn to the very first account that has the same host specified in it's settings. This happens on Thunderbird version 91.13.0.

所有回复 (4)

more options

You can manually create a new outgoing server for the new account, and then link it to that account.

more options

christ1 zei

You can manually create a new outgoing server for the new account, and then link it to that account.

Yes that works, but if setting up multiple accounts for the same host, that adds a lot of extra work that's not supposed to happen.

The main issue here is that the new e-mail account setup wizard is asking for fields that are ignored anyways. So you need to enter the very same setting twice: once for the creation of the account and once again for the outgoing server itself.

The main issue here is that the outgoing server fields serve absolutely NO purpose if multiple e-mail accounts are createn for the same server with different credentials. When that happens, the user's specified credentials aren't setup for the accounts as the wizard is supposed to be, thus it's no different than a bug. It's essentially asking: what do you want the outgoing server settings for this client to be? And then when creating the account ignoring most of the settings it's supposed to setup for the account. So looking from the user's perspective, it's definitely a bug, not a feature.

This can also create issues for multiple accounts on the same host if the first account that's registered is removed for any reason, causing all other accounts from that server to be unable to send their mail if that happens (although that's depending on the host using different credentials for different e-mail addresses, which usually is the case (but not always)).

由superfury1于修改

more options

Feel free to raise a bug. https://bugzilla.mozilla.org/

more options

christ1 zei

Feel free to raise a bug. https://bugzilla.mozilla.org/

Just reported the bug: https://bugzilla.mozilla.org/show_bug.cgi?id=1792320