搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Crashing

  • 1 个回答
  • 1 人有此问题
  • 5 次查看
  • 最后回复者为 jonzn4SUSE

more options

Hello: I found on a help page the info for submitting crash reports, but tonight's crash wasn't listed as a crash. I was just browsing and my screen went blank. When it returned, my tabs came back but they all have to be reset. e.g., I have to log back in to by Twitter, Facebook, and all other password protected accounts. This happens frequently and it is very annoying. I'm reporting this hoping that the problem can be fixed.

Sincerely,

Hello: I found on a help page the info for submitting crash reports, but tonight's crash wasn't listed as a crash. I was just browsing and my screen went blank. When it returned, my tabs came back but they all have to be reset. e.g., I have to log back in to by Twitter, Facebook, and all other password protected accounts. This happens frequently and it is very annoying. I'm reporting this hoping that the problem can be fixed. Sincerely,

所有回复 (1)

more options

Have you tried Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search

Also clear your browser cache. https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

If you are still having issues, try Windows in Safe Mode. https://www.google.com/search?client=firefox-b-1-d&q=windows+11+safe+mode

What security software are you running?