搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Reply screen not showing headers

  • 3 个回答
  • 1 人有此问题
  • 7 次查看
  • 最后回复者为 Matt

more options

When i have an email open in a new window, and I reply to the email, the Headers do not display.

The headers are the From , Reply-To , To and Subject fields.

I have to resize the window to get the headers visible.

it looks like the paint event does not paint the screen (for a lack of a better description)

The email body area displays properly.

I'm using Debian GNU/Linux bookworm/sid

5.16.0-1-amd64 #1 SMP PREEMPT Debian 5.16.7-2 (2022-02-09) x86_64 GNU/Linux

With Mate desktop

Thunderbird version is 91.6.0 (64-bit)

When i have an email open in a new window, and I reply to the email, the Headers do not display. The headers are the From , Reply-To , To and Subject fields. I have to resize the window to get the headers visible. it looks like the paint event does not paint the screen (for a lack of a better description) The email body area displays properly. I'm using Debian GNU/Linux bookworm/sid 5.16.0-1-amd64 #1 SMP PREEMPT Debian 5.16.7-2 (2022-02-09) x86_64 GNU/Linux With Mate desktop Thunderbird version is 91.6.0 (64-bit)

所有回复 (3)

more options

Menu app icon (3 lines) >Help > More TroubleShooting Information Half way down is 'Profile Folder' - Click on 'Open Directory'

A new window opens showing contents of 'profile name' folder

Exit Thunderbird now - this is important.

Scroll, locate and delete the following files: > session.json > xulstore.json

Start Thunderbird

Test opening Write window.

more options

That did not help, but highlighted some more details.

This only happens when the email popup window and the reply popup window is in maximized state, if the window is not full screen, it works fine.

more options

Another try this.

open preferences. search hardware and change the use hardware acceleration when available option. There is no right or wrong (Driver dependent) so change it from what it is an restart, see if that invokes a change.