搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Junk Mail going in Trash Folder Instead of Junk Folder

  • 4 个回答
  • 3 人有此问题
  • 1 次查看
  • 最后回复者为 hwallace1

more options

In one of the email accounts I set up on Thunderbird (that has been in use for 10 years or more), Thunderbird has, in the last year, started automatically putting all junk email into the Trash folder instead of the Junk folder. If I manually move it into the Junk folder, it moves it back to the Trash folder in a day or so. The Account settings are marked to put it in the Junk folder so it is not the settings. What can I do to change this annoying behavior? Another email account I use in Thunderbird does not do this and I can see no difference in how it is set up.

In one of the email accounts I set up on Thunderbird (that has been in use for 10 years or more), Thunderbird has, in the last year, started automatically putting all junk email into the Trash folder instead of the Junk folder. If I manually move it into the Junk folder, it moves it back to the Trash folder in a day or so. The Account settings are marked to put it in the Junk folder so it is not the settings. What can I do to change this annoying behavior? Another email account I use in Thunderbird does not do this and I can see no difference in how it is set up.

所有回复 (4)

more options

Is your account IMAP? I am guessing Yes. So what is your providers retention policy for spam. My guess is limited then into the trash.

more options

It is an IMAP account. I am confused by your answer. I can sign in online and look at settings but I think that is for webmail. If it is more than that, there is nothing there that says to put spam in trash folder instead of junk folder. I thought Thunderbird settings under Account Settings would be the control for my Earthlink account. I must be missing something here. Thank you for replying.

more options

No webmail and Thunderbird are basically the same thing when IMAP is used as everything is synchronized. So if your provider is dropping spam into the trash after a set period,say 14 days. Thunderbird will synchronize that change into your local Thunderbird.

If you set the web mail to automatically trash junk then Thunderbird will synchronize that as well.

Thunderbird settings are what you are asking Thunderbird to do, not what it synchronizes from the server, that is entirely different. Likewise if you add the account to a phone using imap and delete the mail on the phone, hat will synchronize to the server and then to Thunderbird. Effectively deleting the email. If the phone does not place a copy in the trash, then Thunderbird will simply remove the copy it has, as it does not see it as a deletion to be placed in trash. Only a synchronization. If the phone places a copy in the trash, then a copy will synchronize to Thunderbird in the trash.

This page suggests to me that Earthlinks spamblockers default action for spam is to delete it.

Perhaps review your spamblocker settings as shown here.

more options

Thanks again for your reply. You are correct that the Earthlink spamblocker descriptions appear to indicate that it dumps spam into the trash folder rather than leaving them in a spam/junk folder. I'm going to try playing with the settings a little to see if changing deletion time gets me to what I want. Not sure why this changed to this behavior in the first place as I had not made any changes to settings but so it goes. Thanks again!