搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Email set up

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 msl55

more options

Downloaded Thunderbird on Widows 10 PC. Attempted to set up account on att.net/Yahoo email. It automatically found inbound/outbound settings etc. but would not connect. Got the configuration, password or whatever error message. 4 hrs researching and looking for support help. Nada. Windows Mail works, for what little it offers. Passwords are correct. Seems since ATT split from Yahoo mail, Win Live Mail was discontinued and “Currently AT&T” is the operating entity, things are less than ideal. Was hoping Mozilla Thunderbird would be the answer.

Downloaded Thunderbird on Widows 10 PC. Attempted to set up account on att.net/Yahoo email. It automatically found inbound/outbound settings etc. but would not connect. Got the configuration, password or whatever error message. 4 hrs researching and looking for support help. Nada. Windows Mail works, for what little it offers. Passwords are correct. Seems since ATT split from Yahoo mail, Win Live Mail was discontinued and “Currently AT&T” is the operating entity, things are less than ideal. Was hoping Mozilla Thunderbird would be the answer.

被采纳的解决方案

Are you using a secure mail key in TB in place of the account password?

https://www.att.com/support/article/dsl-high-speed/KM1010523/

定位到答案原位置 👍 0

所有回复 (2)

more options

选择的解决方案

Are you using a secure mail key in TB in place of the account password?

https://www.att.com/support/article/dsl-high-speed/KM1010523/

more options

Solved. Yes, creating and using the secure key at MYATT worked. My problem was I couldn't delete my old secure key, so it would not accept a new secure key. Waited a day, and the next time I signed into ATT, I WAS able to delete the old key. Creating a new key was straightforward, and Thunderbird signed right in. Thanks.