搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

TB + Yahoo > error message: "IMAP disconnects"

  • 4 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 Relleti

more options

Problem consists longer than a year with recurring messages: "Server.imap.mail.yahoo.com has disconnected. The server may have gone down or there may be a network problem." I am able to send/receive some messages, but accessing (sub)folders does not always work or changes (e.g. moving files) don't seem to get through.

Any idea for the reason of this error message and suggestions which settings I need to change? After trying for so long to fix it, I am stumped.

Settings: Lenovo Thinkpad X1Gen2; Windows10, current TB version 91.4.1; VPN (PIA) setup split tunnel excluding TB from VPN (Problem occurs with and without VPN activation. PIA whitelisted yahoo account just to be sure.) Issues does not occur with other email accounts (e.g. gmail, etc.) nor with other programs e.g. Bluemail (which I really do not like using and am thus hoping for a fix for TB), taken together doubting (not excluding) network problems (ethernet, wifi).

Implemented instructions in https://support.mozilla.org/en-US/kb/thunderbird-and-yahoo. i.e. Privacy/Security/accept cookies and SSL/TLS/OAuth2 settings, etc.

Problem consists longer than a year with recurring messages: "Server.imap.mail.yahoo.com has disconnected. The server may have gone down or there may be a network problem." I am able to send/receive some messages, but accessing (sub)folders does not always work or changes (e.g. moving files) don't seem to get through. Any idea for the reason of this error message and suggestions which settings I need to change? After trying for so long to fix it, I am stumped. Settings: Lenovo Thinkpad X1Gen2; Windows10, current TB version 91.4.1; VPN (PIA) setup split tunnel excluding TB from VPN (Problem occurs with and without VPN activation. PIA whitelisted yahoo account just to be sure.) Issues does not occur with other email accounts (e.g. gmail, etc.) nor with other programs e.g. Bluemail (which I really do not like using and am thus hoping for a fix for TB), taken together doubting (not excluding) network problems (ethernet, wifi). Implemented instructions in https://support.mozilla.org/en-US/kb/thunderbird-and-yahoo. i.e. Privacy/Security/accept cookies and SSL/TLS/OAuth2 settings, etc.
已附加屏幕截图

被采纳的解决方案

When your problem is fixed, can you mark the topic as 'Solved' please? Thank you.

定位到答案原位置 👍 0

所有回复 (4)

more options

Try to reduce the no. of cached connections to the server.

At the top right of the Thunderbird window, click the menu button > Account Settings > Server Settings > Advanced

Set the "Maximum number of server connections to cache" to a lower value. In case of Yahoo a value of 2 works for me.

由christ1于修改

more options

Thanks christ1, I implemented your suggestion, and so far, I did not receive the error message.

more options

选择的解决方案

When your problem is fixed, can you mark the topic as 'Solved' please? Thank you.

more options

So far so good: Thanks again! Closed