We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I have a complex issue which needs to be addressed by a live representative. What is a phone number where I can contact a live person?

  • 5 个回答
  • 6 人有此问题
  • 2 次查看
  • 最后回复者为 James

more options

I need to talk to a representative on the phone. What is the customer service representative phone number for Firefox?Mozilla?

I need to talk to a representative on the phone. What is the customer service representative phone number for Firefox?Mozilla?

所有回复 (5)

more options

Hello,

I am sorry to tell you this, but we are all volunteers, so we do not have a unified phone number. If you could, please make a new issue or respond in this issue about your issue, so that we can help you as best as we can.

If I may ask, what makes your issue that complex?

more options

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?

more options

I can see images within Yahoo news articles using Microsoft edge but not Firefox. Can this be corrected? ...

由James于修改

more options

Sorry, current forum security sometimes delays the posting of messages.


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

@jfwash you should start a new thread of your own instead of hijacking an unrelated thread for help.

https://support.mozilla.org/en-US/questions/new/desktop/form