搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Can't get gmail after Windows Update yesterday but 1 email downloads 100 times!!

  • 2 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 susanowm2

more options

I got a Windows update yesterday and now gmail only downloads one email....over and over and over...now up to 100 times. I can see my gmail on my phone just not on my PC and newer emails are there as well as on webmail. When I look on webmail, that one email is not even there, but it keeps downloading every time Thunderbird looks for mail.

I got a Windows update yesterday and now gmail only downloads one email....over and over and over...now up to 100 times. I can see my gmail on my phone just not on my PC and newer emails are there as well as on webmail. When I look on webmail, that one email is not even there, but it keeps downloading every time Thunderbird looks for mail.

被采纳的解决方案

That sounds exactly like issues from 5 years ago with Norton infernal software. In that case turning off the email scanner worked a treat to allow mail to download because the product could not cope with a corrupt email in the queue (usually the one right after the one you get 100 times and in the server (spam folder)

定位到答案原位置 👍 1

所有回复 (2)

more options

选择的解决方案

That sounds exactly like issues from 5 years ago with Norton infernal software. In that case turning off the email scanner worked a treat to allow mail to download because the product could not cope with a corrupt email in the queue (usually the one right after the one you get 100 times and in the server (spam folder)

more options

Thank you, Matt! You are correct. I disabled my antivirus (not Norton) and all the emails came down. Now I just need to turn it back it on and hope for no repeats. There was also an antivirus update needed...in spite of the fact that I have it set for automatic updates. Oh well...thank you for your assistance!