Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

opening PDF documents from 3-5 years ago

  • 2 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 username12345

username12345
username12345
more options

Hello

There are a number of PDF documents on my computer that unfortunately won't open in Firefox. Firefox is my default for opening PDF documents but I also tried Microsoft edge and they didn't open on that either. Some of them are from 2 1/2 years ago, some say 4-6 years ago. These files used to open on my computer without problems but alas not anymore! :( When I try to open them in Firefox I get a completely blank document with no error message. When I try instead to open them with microsoft edge I get the following error "We can't open this file. Something went wrong"

Thanks!

Hello There are a number of PDF documents on my computer that unfortunately won't open in Firefox. Firefox is my default for opening PDF documents but I also tried Microsoft edge and they didn't open on that either. Some of them are from 2 1/2 years ago, some say 4-6 years ago. These files used to open on my computer without problems but alas not anymore! :( When I try to open them in Firefox I get a completely blank document with no error message. When I try instead to open them with microsoft edge I get the following error "We can't open this file. Something went wrong" Thanks!

所有回复 (2)

FredMcD
FredMcD
more options

It could be the files were corrupted. Any way to download new versions of those files?

Web search: https://www.bing.com/search?q=pdf+readers

username12345
username12345 提问者
more options

Thanks for that Fred and it's possible that a few of the ones I was trying to open are corrupted (although I did use to be able to open them) but most are definitely not corrupted. They seem to just not open after so many years. I have noticed this with other PDF documents in the past too. I also tried opening them with Libre Office Draw. So I have tried 3 different ways to open them now since I first tried Mozilla Firefox, which is my default for opening PDFs.