Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Email address of Firefox Sync Account does no longer exist

  • 2 个回答
  • 2 人有此问题
  • 3 次查看
  • 最后回复者为 karl.schwerdt

karl.schwerdt
karl.schwerdt
more options

Hello, there still is a Firefox Sync account for the email address [email protected]. This is the email address of my late mother. I closed the email account years ago, but now I cannot even close the corresponding Firefox Sync account. Thanks y'all for your help!! Karl

Hello, there still is a Firefox Sync account for the email address [email protected]. This is the email address of my late mother. I closed the email account years ago, but now I cannot even close the corresponding Firefox Sync account. Thanks y'all for your help!! Karl

所有回复 (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you no longer have access to the email account then you are out of luck with removing or disconnecting services associated to this account unless you have access to a device that is still connected.

karl.schwerdt
karl.schwerdt 提问者
more options

Hi cor-el,

thanks for your reply, but this doesn't exactly solve my problem, I probably did not state my question clear enough. I don't need access to this account, I just wanted Mozilla to DELETE the account [email protected]

Would that be possible? Thanks a lot for your help!

Karl