搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Features/options missing on banking website

  • 1 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 lex_uparki

more options

I am unable to do funds transfers between my bank accounts and it tells me I have "no accounts are available of this transaction." The "From" and "To" fields are unavailable. I used to be able to do this on Firefox with no issues; however this seems to be affected by the latest browser update. I tried deleting my history, cookies, cached data, etc. as well as refreshing Firefox; yet I get the same result.

I called the bank and they said there are no issues with my accounts. I logged into my account using my bank's phone app and also Chrome, and both of those worked. (see attached screenshots)

Any ideas on how to fix this?

I am unable to do funds transfers between my bank accounts and it tells me I have "no accounts are available of this transaction." The "From" and "To" fields are unavailable. I used to be able to do this on Firefox with no issues; however this seems to be affected by the latest browser update. I tried deleting my history, cookies, cached data, etc. as well as refreshing Firefox; yet I get the same result. I called the bank and they said there are no issues with my accounts. I logged into my account using my bank's phone app and also Chrome, and both of those worked. (see attached screenshots) Any ideas on how to fix this?
已附加屏幕截图

所有回复 (1)

more options

I have also tried running Firefox in Safe Mode; same thing happens.