Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Can't sync

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 Paul

StLouis
StLouis
more options

I can't set up sync. I have Firefox for Mac 89.0 on a MacBook and Firefox for Android 89.1.1 on a Samsung Galaxy. I have signed into my Firefox account on both. When I attempt to link the two to sync, I am given a QR Code on the Mac screen. I snap a picture of the QR Code using the Scan button on Firefox for Android, but I always get an error message on my phone stating "Did you use the system camera? You must pair from within a Firefox app". By using the scan button near the Firefox for Android address bar, I thought I was within the Firefox app. I don't understand what I'm supposed to do differently.

I can't set up sync. I have Firefox for Mac 89.0 on a MacBook and Firefox for Android 89.1.1 on a Samsung Galaxy. I have signed into my Firefox account on both. When I attempt to link the two to sync, I am given a QR Code on the Mac screen. I snap a picture of the QR Code using the Scan button on Firefox for Android, but I always get an error message on my phone stating "Did you use the system camera? You must pair from within a Firefox app". By using the scan button near the Firefox for Android address bar, I thought I was within the Firefox app. I don't understand what I'm supposed to do differently.

所有回复 (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

If you sign into your Firefox Account on the desktop copy of Firefox, then (without signing into the account first) go to sign into the account using the QR code, you should find that the Sync connects.

Failing this, you can sign into your account on the second device by email.