We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Empty subject and mails after importing Mbox file

  • 3 个回答
  • 1 人有此问题
  • 11 次查看
  • 最后回复者为 Toad-Hall

more options

Hi People,

I want to import a Gmail Mbox file to Mozilla Thunderbird. I have tried it on several ways:

1) Via ImportExportTools NG 2) Via a feed solution.

The Mbox file is imported correctly, but I can only see the from and date information. Unfortunately the Subject and imported email is empty.

Could someone please help me out, thanks.

Regard,

Ralph van Essen

Hi People, I want to import a Gmail Mbox file to Mozilla Thunderbird. I have tried it on several ways: 1) Via ImportExportTools NG 2) Via a feed solution. The Mbox file is imported correctly, but I can only see the from and date information. Unfortunately the Subject and imported email is empty. Could someone please help me out, thanks. Regard, Ralph van Essen

所有回复 (3)

more options

Does the gmail mbox file have a .mbox extension? If so, remove the extension and copy the file into the Mail/Local Folders folder of the profile folder, with TB closed. Help/Troubleshooting, Profile Folder, Open Folder to open the profile. Does the folder appear under Local Folders when you restart TB?

more options

Thanks for your reply!

I have tried it when deleting the .mbox extension and yes it appears in the local folders after restarting TB. Unfortunately all mails and subjects are still empty. See attachment

more options

I've checked on google forum and located others having same issue. Some people do this on a regular basis and have suddenly noticed a problem. All reports are within the last couple of days. https://support.google.com/mail/thread/112886903/incomplete-takeout-gmail-export-missing-email-bodies?hl=en