Unable to reset Primary Password
I have followed the instructions and it says my Primary Password has been reset - but it won't let me create a new password and still is asking for the password. I need further help resetting this?
I have followed the instructions and it says my Primary Password has been reset - but it won't let me create a new password and still is asking for the password. I need further help resetting this?
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You can rename/remove logins.json and key4.db in the Firefox profile folder with Firefox closed.
You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.
- Help -> Troubleshooting Information -> Profile Folder/Directory:
Windows: Open Folder; Linux: Open Directory; Mac: Show in Finder - https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data