搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Restore lost bookmarks?

  • 2 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 cor-el

more options

Because FireFox has been running so slowly, a few minutes ago I chose to Refresh FireFox. The web page said bookmarks and other things would be preserved, but after the refresh FireFox has no bookmarks. I have tried the Restore option under Import and Backups on the Library panel and chose the most recent listing (dated today), but FireFox says "Unable to process the backup file". It also can't process any other, earlier, entry listed.

Is there anything I can do to try to get my bookmarks back, or has FireFox totally hosed me?

Thanks,

Tom Halgren [email protected]

(email address removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

Because FireFox has been running so slowly, a few minutes ago I chose to Refresh FireFox. The web page said bookmarks and other things would be preserved, but after the refresh FireFox has no bookmarks. I have tried the Restore option under Import and Backups on the Library panel and chose the most recent listing (dated today), but FireFox says "Unable to process the backup file". It also can't process any other, earlier, entry listed. Is there anything I can do to try to get my bookmarks back, or has FireFox totally hosed me? Thanks, Tom Halgren [email protected] <i>(email address removed by moderator; please do not post personal information on a public website; [https://support.mozilla.org/en-US/kb/mozilla-support-rules-guidelines Forum rules and guidelines])</i>

由cor-el于修改

所有回复 (2)

more options

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

more options

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This can be caused by a problem with the places.sqlite and favicons.sqlite databases in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.