Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Unable to send or save any emails - Keeps asking for an attachment. When I attach a file it still won't send

  • 2 个回答
  • 1 人有此问题
  • 24 次查看
  • 最后回复者为 lou16

lou16
lou16
more options

Hi to all, All of a sudden I'm having trouble sending ANY emails at all from Thunderbird. It keeps asking me to attach a file when I hit the "Send Button" (see "Uploaded Images"). Even when I attach a file it still won't send (same error message). Same problems when saving the email as a Draft. (see "Uploaded images").

I updated to Thunderbird 78.5.0 (32-bit) installed on 27th November 2020 This problem has just started to manifest itself this morning.

Please see below and "Uploaded images" for the error messages.

Any help would be great.

Many thanks lou16

Send Message Error Sending of the message failed. There was an error attaching . Please check that you have access to the file.

Save Message Error Error Message: Unable to save your message as a draft. There was an error attaching . Please check that you have access to the file.

Please also see "Uploaded images"

Hi to all, All of a sudden I'm having trouble sending ANY emails at all from Thunderbird. It keeps asking me to attach a file when I hit the "Send Button" (see "Uploaded Images"). Even when I attach a file it still won't send (same error message). Same problems when saving the email as a Draft. (see "Uploaded images"). I updated to Thunderbird 78.5.0 (32-bit) installed on 27th November 2020 This problem has just started to manifest itself this morning. Please see below and "Uploaded images" for the error messages. Any help would be great. Many thanks lou16 '''Send Message Error''' Sending of the message failed. There was an error attaching . Please check that you have access to the file. '''Save Message Error''' Error Message: Unable to save your message as a draft. There was an error attaching . Please check that you have access to the file. Please also see "Uploaded images"
已附加屏幕截图

所有回复 (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

do you send a vcard, or digitally sign your mail? Or even have a HTML signature that contains a local image? All of those would be an "Attachment" even though you do not see it. Previous issues I have seen of the sort were caused by anti virus product. What do you use?

lou16
lou16 提问者
more options

Hi Matt, many thanks for your advice.

I had an HTML signature that contained a local image.

For some reason I am now able to send emails but it is now coming up with the following message: '"Your message was sent but a copy was not placed in your sent folder (Sent Items) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent [email protected]." (see attachment).

I have also updated to the latest version of Thunderbird 78.5.1 this morning but same problem.

Any advice welcome. Cheers lou16