Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Cannot log in to outlook.com with Firefox

  • 1 个回答
  • 1 人有此问题
  • 10 次查看
  • 最后回复者为 FredMcD

TanyaC
TanyaC
more options

With Firefox 68.12.0esr and 78.3.1esr I can get to outlook.com. I cannot sign in. Browser responds per attachment.

I've tried;

  • No A/V products running or even installed
  • Renamed Hosts file
  • Rebooted PC
  • Set content blocking to standard
  • Disabled in turn each of url filters, keyword filters and network services filters on my router
  • Run Firefox in safe mode

Windows 10 1809 LTSC. We use only Firefox. No other browsers installed.

Why might only this particular website of all the we use have this problem?

With Firefox 68.12.0esr and 78.3.1esr I can get to outlook.com. I cannot sign in. Browser responds per attachment. I've tried; * No A/V products running or even installed * Renamed Hosts file * Rebooted PC * Set content blocking to standard * Disabled in turn each of url filters, keyword filters and network services filters on my router * Run Firefox in safe mode Windows 10 1809 LTSC. We use only Firefox. No other browsers installed. Why might only this particular website of all the we use have this problem?
已附加屏幕截图

所有回复 (1)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}