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Unable to connect with G-mail

  • 2 个回答
  • 1 人有此问题
  • 4 次查看
  • 最后回复者为 Bob916

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I am unable to configure my wife's TBird to connect with her G-mail account. This only occurs on her (occasional) travel computer and has not effected her main computer or iPhone. The problem started because of a change to Google password months ago. I diagnosed that one and updated in/out password within TBird. But I still get a dysfunctional Google screen when "Get Messages" is pressed => legit looking Google screen that asks for sign in email address... no problem. But "next" just repeats the request for email address and we never get to password. I've tried entering email address again, force entering the password, and providing rescue email address (this on just takes me to a nonspecific help page). It began pre-TB 78 but is the same after update. Uninstall & re-install immediately takes me back to exact same problem. Safe mode = same problem.

  What's next, please???   TB 78.4, Windows 10 .0.18363
I am unable to configure my wife's TBird to connect with her G-mail account. This only occurs on her (occasional) travel computer and has not effected her main computer or iPhone. The problem started because of a change to Google password months ago. I diagnosed that one and updated in/out password within TBird. But I still get a dysfunctional Google screen when "Get Messages" is pressed => legit looking Google screen that asks for sign in email address... no problem. But "next" just repeats the request for email address and we never get to password. I've tried entering email address again, force entering the password, and providing rescue email address (this on just takes me to a nonspecific help page). It began pre-TB 78 but is the same after update. Uninstall & re-install immediately takes me back to exact same problem. Safe mode = same problem. What's next, please??? TB 78.4, Windows 10 .0.18363

被采纳的解决方案

This usually happens when cookies aren't allowed in TB Options/Privacy & Security. Cookies, at least for *.google.com, are necessary for the OAuth authentication to complete.

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选择的解决方案

This usually happens when cookies aren't allowed in TB Options/Privacy & Security. Cookies, at least for *.google.com, are necessary for the OAuth authentication to complete.

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Thanks - great job, sfhowes !