搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Can't Send E-mails Through Spectrum

  • 5 个回答
  • 1 人有此问题
  • 4 次查看
  • 最后回复者为 svlad2009

more options

For months my wife and I have not been able to send Spectrum e-mails through Thunderbird. When we send, we get a weird error message. When we go to the Spectrum website, there's no problem. My wife and I have two separate accounts and use two different desktops. Both get the same error. I've used Thunderbird for years with no problem. I hate Spectrum's online app. I've attached my account and server setting. And the error message.

For months my wife and I have not been able to send Spectrum e-mails through Thunderbird. When we send, we get a weird error message. When we go to the Spectrum website, there's no problem. My wife and I have two separate accounts and use two different desktops. Both get the same error. I've used Thunderbird for years with no problem. I hate Spectrum's online app. I've attached my account and server setting. And the error message.
已附加屏幕截图

所有回复 (5)

more options

Change the authentication to 'normal password' and the connection security to STARTTLS. If that doesn't work, change the security to SSL/TLS and then manually type in 587 for the port.

https://support.mozilla.org/en-US/questions/1234783#answer-1157050

https://www.spectrum.net/support/internet/spectrum-email-server-settings

more options

Didn't work. When I changed the ports and security, it wouldn't even log to the server.

more options

The IP reported with the error (small image) is "listed in the CSS" & "listed in the PBL" & "listed in the XBL" - which kind of mean that the IP from where you try to send those mails is "black-listed". You might get in touch with your email server team to set that IP on a white-list or you might try to use another connection (if your provider can offer you).

more options

Wouldn't the IP address of Thunderbird be the same as the internet IP of Spectrum.net? I believe I share one IP address per ISP with all the router devices.

more options

The IP mentioned on that error should be your public IP. Check this information (Google search: what is my IP). The mail server - spectrum - receive a "request" to get mails (from thunderbird) from that IP and refuse the connection if it's black-listed (no matter what email-client you're using) and if that mail server is set like that...

由svlad2009于修改