搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

install thunderbird on new computer

  • 4 个回答
  • 1 人有此问题
  • 8 次查看
  • 最后回复者为 jofocallaghan

more options

Installed thunderbird on new computer, added account. but folders from old computer didnt appear. I thought Thunderbird would keep them?

Installed thunderbird on new computer, added account. but folders from old computer didnt appear. I thought Thunderbird would keep them?

被采纳的解决方案

Have you actually copied the profiles on old PC and transfered them to correct location on new pc ?

Or if everything was in an imap account and you have created that as new, have you subscribed to see the folders which you have on the server that contain all your emails?

定位到答案原位置 👍 0

所有回复 (4)

more options

Hi. You need to activate your old profile to migrate all your settings, accounts, folders, addons etc. Whenever you upgrade Tb to a new version, by default, it uses a new profile. You can change this by going to HELP > TROUBLESHOOTING INFORMATION. Scroll down and look for the link "About:profiles". From there you can activate your old profile and set it as default if you wish.

❗ BEWARE: Using an previously existing profile with a new version of Thunderbird will render it unaccessible on the old version. Should you wish to use your previous version of TB for any reason (i..e. addons not work on the new version), you will not be able to access your profile and will have to create a new one. You are strongly advised to make a backup copy of your existing profile before using it on a new version of TB.

more options

Gio Thank you but this only shows the profiles created on this PC. It doesn't let me access the profiles from my old PC (which isn't working).

more options

选择的解决方案

Have you actually copied the profiles on old PC and transfered them to correct location on new pc ?

Or if everything was in an imap account and you have created that as new, have you subscribed to see the folders which you have on the server that contain all your emails?

more options

I was able to restart my old computer. The solution is given in Mozilla T support notes: replacing the root directory in the new Thunderbird folder . Thanks for your help.