We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Looking for my profile

  • 2 个回答
  • 1 人有此问题
  • 14 次查看
  • 最后回复者为 Matt

more options

My computer died. I had all the info on the hard drive transferred to an external hard drive. Got a new computer Downloaded Thunderbird And now, I would like to go to the external hard drive, get my profile and install it on my new computer to run with my newly downloaded version of Thunderbird. In case it's useful or relevant: The original download of Thunderbird...that I found on the external hard drive.

Thank you in advance for any help you can offer.

Ivan

My computer died. I had all the info on the hard drive transferred to an external hard drive. Got a new computer Downloaded Thunderbird And now, I would like to go to the external hard drive, get my profile and install it on my new computer to run with my newly downloaded version of Thunderbird. In case it's useful or relevant: The original download of Thunderbird...that I found on the external hard drive. Thank you in advance for any help you can offer. Ivan

所有回复 (2)

more options

One last thing; meaning, I would like to recover as many of my old e-mails and certainly my address book from the external hard drive.

more options

Thunderbird stores profile in the appdata\roaming folder on windows. The appdata folder is hidden by windows, so you need to modify windows to show hidden and system files to see it in file manager.

See https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data

note the shortcut %appdata% used is a windows variable that describes C:\users\[UserName]\ appdata\roaming where [UserName] is the user name/account name on windows.