Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

an receive emails but can't send them. " An error occurred while sending mail. The mail server responded 5.7.57 SMTP; Client was not authenticated to send anonymous mail"

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 Matt

mvalentine9
mvalentine9
more options

Can't pull from desktop so will try and duplicate the alert

An error occurred while sending mail. The mail server responded 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM (BYAP08CA0057. namprd08. prod.outlook.com) Please verify that your email address is correct in your account settings and try again.

I have checked my email in settings and it is correct. That alert is so long and confusing I have no idea what it means. I have been using Thunderbird with my mac for nearly 4 years with no problems until now. Please assist if possible. Marianne

Can't pull from desktop so will try and duplicate the alert An error occurred while sending mail. The mail server responded 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM (BYAP08CA0057. namprd08. prod.outlook.com) Please verify that your email address is correct in your account settings and try again. I have checked my email in settings and it is correct. That alert is so long and confusing I have no idea what it means. I have been using Thunderbird with my mac for nearly 4 years with no problems until now. Please assist if possible. Marianne

由Wayne Mery于修改

所有回复 (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Are you using the exchange addon for Thunderbird or are you using the outlook server as an IMAP mail account. Two very different things.