搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

cannot log in on new windows 10 computer with 7 character password

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

I have a master password I have been using for many years. It is 7 characters long. On a new windows 10 computer, I downloaded firerfox and when I tried to log in, got error that my password needs to be 8 characters.

How can I get it to accept my current 7 character password?

I have a master password I have been using for many years. It is 7 characters long. On a new windows 10 computer, I downloaded firerfox and when I tried to log in, got error that my password needs to be 8 characters. How can I get it to accept my current 7 character password?

被采纳的解决方案

The master password is for the builtin Lockwise Password Manager that uses the logins.json and key4.db files in the profile folder. It sounds that you try to login to a Firefox Account used for Sync and that is different than Lockwise.

Are you using a Firefox Account Sync account on the old device and are you syncing logins ?


You can copy files like these with Firefox closed to a removable device and transfer them to a profile folder on another device.

  • bookmarks and history: places.sqlite
  • bookmark backups: compressed .jsonlz4 JSON backups in the bookmarkbackups folder
  • cookies.sqlite for the Cookies
  • formhistory.sqlite for saved autocomplete Form Data
  • logins.json (passwords) and key4.db (58+) (decryption key) for Passwords saved in the Password Manager
  • cert9.db (58+) for (intermediate) certificates stored in the Certificate Manager
    if you only have cert8.db then make sure to remove an existing cert9.db
  • persdict.dat for words you added to the spelling checker dictionary
  • permissions.sqlite for Permissions and possibly content-prefs.sqlite for other website specific data (Site Preferences)
  • sessionstore.jsonlz4 for open tabs and pinned tabs (see also the sessionstore-backups folder)

See also:

定位到答案原位置 👍 0

所有回复 (1)

more options

选择的解决方案

The master password is for the builtin Lockwise Password Manager that uses the logins.json and key4.db files in the profile folder. It sounds that you try to login to a Firefox Account used for Sync and that is different than Lockwise.

Are you using a Firefox Account Sync account on the old device and are you syncing logins ?


You can copy files like these with Firefox closed to a removable device and transfer them to a profile folder on another device.

  • bookmarks and history: places.sqlite
  • bookmark backups: compressed .jsonlz4 JSON backups in the bookmarkbackups folder
  • cookies.sqlite for the Cookies
  • formhistory.sqlite for saved autocomplete Form Data
  • logins.json (passwords) and key4.db (58+) (decryption key) for Passwords saved in the Password Manager
  • cert9.db (58+) for (intermediate) certificates stored in the Certificate Manager
    if you only have cert8.db then make sure to remove an existing cert9.db
  • persdict.dat for words you added to the spelling checker dictionary
  • permissions.sqlite for Permissions and possibly content-prefs.sqlite for other website specific data (Site Preferences)
  • sessionstore.jsonlz4 for open tabs and pinned tabs (see also the sessionstore-backups folder)

See also: