Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Why my trash folder empties automatically, despite settings?

  • 2 个回答
  • 1 人有此问题
  • 13 次查看
  • 最后回复者为 Pim

Pim
Pim
more options

My trash folder empties automatically every day. I've checked already numerous settings on account level as well as on folder level, but none of them seem to work (see attachment). I want to empty the mailbox always by myself as sometimes I still need old deleted emails.

This only happens when Tunderbird is active, so I guess it's been done by Thunderbird and not by some accounts settings of the mailbox itself. I'm using an IMAP mailbox (not Gmail).

Can anyone help me with an idea where I have to change the settings in Thunderbird to prevent this?

My trash folder empties automatically every day. I've checked already numerous settings on account level as well as on folder level, but none of them seem to work (see attachment). I want to empty the mailbox always by myself as sometimes I still need old deleted emails. This only happens when Tunderbird is active, so I guess it's been done by Thunderbird and not by some accounts settings of the mailbox itself. I'm using an IMAP mailbox (not Gmail). Can anyone help me with an idea where I have to change the settings in Thunderbird to prevent this?
已附加屏幕截图

所有回复 (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Have you set up the account to empty the trash folder when you exit Thunderbird?

  • Right click on imap mail account name in Folder Pane and select 'Settings'
  • Select 'Server Settings'

Under 'Message Storeage' Is this selected?

  • Checkbox 'Empty Deleted folder on Exit'

Uncheck this checkbox. Click on 'OK'

Pim
Pim 提问者
more options

Hi,

Thanks for your reply! I checked both options (see image, sorry it's in Dutch) but they're both unchecked.

Also when I restart Thunderbird the few messages are still in the trash. It looks like only 1 time per day the trash folder is empties automatically. So still looking for the answer...

best!