Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Dear friends, my Firefox is running perfectly on my desktop and laptop, but I don't remember my password and I cannot install it on my phone - what should I do?

  • 9 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 McCoy

more options

I need to find my Firefox Password to be able to install Firefox to my smartphone, too. Is it somewhere in the profile of the program? I entered the Mozilla Support with my credentials automatically (as I do for sync), but I cannot remember my password. Please, help. Thank you!

I need to find my Firefox Password to be able to install Firefox to my smartphone, too. Is it somewhere in the profile of the program? I entered the Mozilla Support with my credentials automatically (as I do for sync), but I cannot remember my password. Please, help. Thank you!

所有回复 (9)

more options

Hi Sokratis,

don't you have your password saved on about:logins? There should be something for accounts.firefox.com.

You can recover your password on this page: https://accounts.firefox.com/

由TyDraniu于修改

more options

You shouldn't need a password to install Firefox on a mobile device.

more options

Dear TyDraniu, thank you for your effort, but your advice leads me to change my Firefox Password. I want to find a way to discover my existing password in order to keep my Firefox as it is. :-(

o

I want to thank you too for your generosity, dear cor-el, but I want my password to be able to sync on my phone.

more options

Maybe try to generate a recovery key on desktop and use this recovery key on the mobile device to connect to the Firefox Account.

more options

You misunderstood what TyDrainu told you.

Type about:logins in the URL bar and hit Enter. You'll then be on the Firefox Lockwise page inside the UI; the new Logins Manager page.

In the Search field at the top enter accounts.firefox.com and you see the Username and Password for that domain. Click the "eye" to reveal the text for the Password for that entry.

more options

Sokratis said

Dear TyDraniu, thank you for your effort, but your advice leads me to change my Firefox Password. I want to find a way to discover my existing password in order to keep my Firefox as it is. :-(

TyDraniu said

Hi Sokratis, Don't you have your password saved on about:logins?
about:logins

Like TyDraniu said : you should see "accounts.firefox.com" there. If you do, click on the icon that looks like an eye, next to "Password".

Clicking on "accounts.firefox.com" does indeed lead you elsewhere.

more options

the-edmeister said

You misunderstood what TyDrainu told you. Type about:logins in the URL bar and hit Enter. You'll then be on the Firefox Lockwise page inside the UI; the new Logins Manager page. In the Search field at the top enter accounts.firefox.com and you see the Username and Password for that domain. Click the "eye" to reveal the text for the Password for that entry.

Well, my friend, this is my drama. All my logins are in Lockwise, except for "accounts.firefox.com".

more options

Try to filter for 'account' in Lockwise. This entry might only be there if you have actually login manually to the accounts.firefox.com website in the past.

To connect to Sync Firefox uses an hidden entry in the Password Manager (chrome://FirefoxAccounts) that stores the credentials in JSON format.

Note that there is nothing wrong with resetting the password of the Sync account or possibly generate and use the recovery key like I wrote above. You won't lose data on the desktop, but to be safe you can backup.

由cor-el于修改

more options

Hello again Sokratis,

Should the above fail :

Click on your display name or avatar at the top of this page;
then click on "Edit profile". Click on the blue "Manage Firefox Account" button, which
brings up the sign in page. At the bottom click on "Forgot password?".