We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashes after a few seconds of use

  • 3 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 FredMcD

more options

I have been having this problem for a while. I've got the latest version as of this writing 71.0 (64 bit) running on a Windows 10 Dell laptop. Firefox opens and works for a while but closes without any error dialog or message within a minute of use

I have been having this problem for a while. I've got the latest version as of this writing 71.0 (64 bit) running on a Windows 10 Dell laptop. Firefox opens and works for a while but closes without any error dialog or message within a minute of use

被采纳的解决方案

Creating a new Firefox profile and starting with that appears to have solved the problem. FF is not crashing anymore. Thanks

定位到答案原位置 👍 0

所有回复 (3)

more options

At least two issues have been identified for Firefox 71 on Windows:

(1) Old files from Comodo security software Firefox may crash instantly with older versions of this file present: C:\Windows\system32\iseGuard64.dll

(2) Old Logitech camera driver software I don't know the file name to look for but you would want to update the software. https://support.mozilla.org/questions/1274407

more options

选择的解决方案

Creating a new Firefox profile and starting with that appears to have solved the problem. FF is not crashing anymore. Thanks

more options

That was very good work. Well Done.