Hello Nondu817, This is a public forum where anybody can see your email address, so maybe you'd like to remove it and just repeat the header of your post instead (and maybe be a bit more specific) ..... Assuming that you're talking about a Sync account; would you please take a look at this article : https://support.mozilla.org/en-US/kb/im-having-problems-confirming-my-firefox-account

As cor-el has just removed your email address, you can ignore my request to do so.