搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

why do saved pdf files not open in Acrobat Reader?

  • 4 个回答
  • 1 人有此问题
  • 9 次查看
  • 最后回复者为 markinkok

more options

I frequently print to a pdf. I frequently cannot open the pdf in acrobat reader - when I try to open the pdf I get 'There was an error opening this document. The file is damaged and could not be repaired.'. The frequency of these damaged pdf files increases with each firefox update. Of 10 files I printed to pdf yesterday, 6 did not open.

I'm on Macbook Pro, os 10.12.6. This has been happening for several years and on multiple Macs. This does not happen when using Safari on the same computers.

I frequently print to a pdf. I frequently cannot open the pdf in acrobat reader - when I try to open the pdf I get 'There was an error opening this document. The file is damaged and could not be repaired.'. The frequency of these damaged pdf files increases with each firefox update. Of 10 files I printed to pdf yesterday, 6 did not open. I'm on Macbook Pro, os 10.12.6. This has been happening for several years and on multiple Macs. This does not happen when using Safari on the same computers.

所有回复 (4)

more options

Hi markinkok, what method do you use to print to PDF?

For example, in the Print dialog, do you select the standard Mac method, or an Adobe printer driver? Or do you use an add-on?

Do you know if it matters whether the file name end with a .pdf extension? (On Windows, I certainly would check that.)

more options

I use the standard Mac print, save as PDF.

Don't know about saving without the PDF extension.

more options

markinkok said

I use the standard Mac print, save as PDF. Don't know about saving without the PDF extension.

Do all of the file names end with .pdf so we can rule out the file extension as a factor?

more options

Yes, the extension is always automatically added to the file name.