We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Why I can’t surf the net unless it’s use Edge

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 FredMcD

more options

So my Mozilla Firefox /latest edition -on windows 10 : says I am logged on ( router recognizes my internet) but any web site I go to -reads not connected. !! But with movement of the mouse over to Microsoft Edge( in the same few seconds) it instantly recognizes google web site.. and I am now logged in .... why ?? ( my default browser is now Edge) .

So my Mozilla Firefox /latest edition -on windows 10 : says I am logged on ( router recognizes my internet) but any web site I go to -reads not connected. !! But with movement of the mouse over to Microsoft Edge( in the same few seconds) it instantly recognizes google web site.. and I am now logged in .... why ?? ( my default browser is now Edge) .

所有回复 (2)

more options

Screenshot of the error message from firefox?

more options

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}