搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

migrating Thunderbird emails to new computer and newly installed Thunderbird

  • 7 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 mikebroad

more options

I bought a new desktop Lenovo. I use Thunderbird for my email client in my old computer. I have 20 folders in my Thunderbird email client in my old computer with tons of emails for each folder for each client. I went on-line and followed the instructions on copying and pasting the data to a new drive. I then installed Thunderbird on my new computer and did as instructed to get the data from my old computer/Thunderbird imported to my new Thunderbird client on my new computer, however, when I then open up Thunderbird on my new computer, it doesn't recognize any of the data I imported. Any words of wisdom

I bought a new desktop Lenovo. I use Thunderbird for my email client in my old computer. I have 20 folders in my Thunderbird email client in my old computer with tons of emails for each folder for each client. I went on-line and followed the instructions on copying and pasting the data to a new drive. I then installed Thunderbird on my new computer and did as instructed to get the data from my old computer/Thunderbird imported to my new Thunderbird client on my new computer, however, when I then open up Thunderbird on my new computer, it doesn't recognize any of the data I imported. Any words of wisdom

被采纳的解决方案

Copy the entire Thunderbird folder from the old computer to the new one:

https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

定位到答案原位置 👍 0

所有回复 (7)

more options
I went on-line and followed the instructions on copying and pasting the data to a new drive.

What instructions? Please post a link.

more options

选择的解决方案

Copy the entire Thunderbird folder from the old computer to the new one:

https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

more options

I did as the video suggested....but on the new computer, my newly installed Thunderbird doesn't pick up the Thunderbird folder that I copied and pasted from my old computer to my external hard drive...so I'm still with a new Thunderbird on my new computer without any of the data from my old Thunderbird client....Mike

more options

When you copy the Thunderbird folder onto the new computer, don't try to overwrite the existing Thunderbird folder. Delete the existing folder and then copy the other one into the same place.

Make sure the Thunderbird folder is a subfolder of C:\Users\username\AppData\Roaming not C:\Users\username\AppData\Local.

more options

The path you suggest to copy and paste the Thunderbird folder is not on my new computer (Widows 10)....you ask that I copy the Thunderbird folder to C:\Users\username\AppData\Roaming however, on my C drive, I only have C:\Users and when I click on Users I get two folders mikeb (I suppose that's me as I'm mike broad) and public...there is no "username" folder, no "AppData" folder, no "Roaming" folder. So I copied Thunderbird onto C:\Users and I opened up the Thunderbird folder to look for an .exe file to open the program. I looked in every folder and there was no .exe program??? Please adivse...thanks. Mike Broad

more options

The username is your Windows User Account name, in this case mikeb. The AppData folder is hidden by default; to show it see this post.

more options

I did what you asked ...got the hidden files shown...put my Thunderbird in the Roaming file...then I went online and downloaded Thunderbird..and the new installation picked up the copied file..many thxs for hanging in there with me..Mike