Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

I did not receive your email with link to change my Firefox Acct. password. Nope, not in Spam or Trash either. What gives?

  • 1 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 Shadow110

Jef
Jef
more options

When I attempt to sign-in to my Firefox Account, why does your machine prompt me with my current and correct Username AND Password only to then tell me my sign-in info is incorrect or invalid? Yes, your machine prompts me with my correct information and then immediately tells me it is incorrect or invalid. It is neither incorrect, nor invalid. Your system then says it has successfully sent an email to my current and correct email address, but no such email to change my password is received; neither in my email Inbox, Spam, nor Trash. How f....d up is that?

Also, I refuse to do business, or accept service(s) from Yahoo. Tell me how to disable and eliminated Yahoo from performing and displaying searches and search results on my PC and relates devises. I refuse to have anything to do with Yahoo! Get Yahoo out of my searches, off of my machines and out of my life.

When I attempt to sign-in to my Firefox Account, why does your machine prompt me with my current and correct Username AND Password only to then tell me my sign-in info is incorrect or invalid? Yes, your machine prompts me with my correct information and then immediately tells me it is incorrect or invalid. It is neither incorrect, nor invalid. Your system then says it has successfully sent an email to my current and correct email address, but no such email to change my password is received; neither in my email Inbox, Spam, nor Trash. How f....d up is that? Also, I refuse to do business, or accept service(s) from Yahoo. Tell me how to disable and eliminated Yahoo from performing and displaying searches and search results on my PC and relates devises. I refuse to have anything to do with Yahoo! Get Yahoo out of my searches, off of my machines and out of my life.

所有回复 (1)

Shadow110
Shadow110
more options

Hi, this question is familiar did you ask this under a different name ?

Hi, you do not need a Firefox Account if you are not using Sync to Sync between devices or if not saving Screenshots online. Please tell more regarding the above.

Please Note that the default search engine for Firefox is google. If it is changed then it will be malware. This could be an issue caused by AdAware or Web Companion from Lavasoft. Please Search for Programs & Features and look at the list of installed programs. Please make sure the above is not installed or any other program that you are not aware of installing and remove it.

You can look for a file named dsengine.js in these locations. You should only find channel-prefs.js in the "defaults\pref" location. Any file found here apart from channel-prefs.js is suspicious. You can check the content of the file in a text editor (use open with and do not double-click the file).

C:\Program Files\Mozilla Firefox\defaults\pref\ C:\Program Files (x86)\Mozilla Firefox\defaults\pref\

You can look for a file named dsengine.cfg in the main Firefox program folder.

C:\Program Files\Mozilla Firefox\ C:\Program Files (x86)\Mozilla Firefox\

Delete the dsengine.js and dsengine.cfg files when present.

Then please run https://www.malwarebytes.com/