搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

FB game won't load. Help says to right click on any flash content. What does that mean? Where do I find flash content?

more options

When I update Firefox and try to play Farmville2 on Facebook it starts to load and then screen starts flashing quickly and won't go any further. I have tried twice to upgrade and end up doing restore to previous date.

When I update Firefox and try to play Farmville2 on Facebook it starts to load and then screen starts flashing quickly and won't go any further. I have tried twice to upgrade and end up doing restore to previous date.

所有回复 (1)

more options

"Flash content" refers to content that is played through Adobe Flash Player. This was popular for online games to use, but developers of these games have been moving to HTML5, which is faster and more secure.

To fix your issues, try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

You will need to restart Firefox for this to take effect so save all work first (e.g., mail you are composing, online documents you're editing, etc.,) and then perform these steps:

In Firefox 54 and below:

  1. Click the menu button New Fx Menu and select Options (Windows) or Preferences (Mac, Linux).
  2. Select the Advanced panel and the General tab.
  3. Uncheck Use hardware acceleration when available.
  4. Close Firefox completely and then restart Firefox to see if the problem persists.

In Firefox 55 and above:

  1. Click the menu button New Fx Menu and select Options (Windows) or Preferences (Mac, Linux).
  2. Select the General panel.
  3. Under Performance, uncheck Use recommended performance settings. Additional settings will be displayed.
    Fx55Performance-disableHWA
  4. Uncheck Use hardware acceleration when available.
  5. Close Firefox completely and then restart Firefox to see if the problem persists.

Did this fix your problems? Please report back to us!

If the problem is resolved, you should check for updates for your graphics driver by following the steps mentioned in these Knowledge base articles:

Thank you.