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entire organization unable to connect to email server

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  • 1 人有此问题
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  • 最后回复者为 amyhughes

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Users at one site all report that they are not receiving email, and they receive a timeout trying to send email.

Their internet connection is fine. I am able to install Thunderbird on a server at their location, set up an account and read and send email. All of the workstation email accounts simultaneously stopped working.

I can remotely control some of these machines, and on the one I tried, they were not asked for a password when they started thunderbird (they normally are asked).

I verified that the server settings are correct for the machine I connected to, though that was not a promising approach as all workstations stopped working simultaneously.

I have no idea where to look. Any suggestions?

Users at one site all report that they are not receiving email, and they receive a timeout trying to send email. Their internet connection is fine. I am able to install Thunderbird on a server at their location, set up an account and read and send email. All of the workstation email accounts simultaneously stopped working. I can remotely control some of these machines, and on the one I tried, they were not asked for a password when they started thunderbird (they normally are asked). I verified that the server settings are correct for the machine I connected to, though that was not a promising approach as all workstations stopped working simultaneously. I have no idea where to look. Any suggestions?

被采纳的解决方案

And just like that, it started working again.

I'm going to mark this as resolved, but if anyone wants to suggest a reason this might happen I'd be grateful.

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And just like that, it started working again.

I'm going to mark this as resolved, but if anyone wants to suggest a reason this might happen I'd be grateful.

由amyhughes于修改