Thunderbird wont start, says there is an out of date add, on wont go further (mac)
When I go to open Thunderbird, I get a window telling me that there is an incompatible add on, it gives me the choice to ignore or search for an up to date version of the add on. When I click on either of these the window closes for a minute then reopens with the same message in a vicious circle. Thunderbird itself won't open and can only be shut down by force quit.
I have removed all that I can find to do with Thunderbird (previous versions etc) and reinstalled thunderbird from a fresh download to no avil. I'm using OS X Yosemite and Thunderbird 52.7.0
由Craig McPherson于修改
被采纳的解决方案
Open the profile folder and then open the extensions subfolder. Delete the file {786ed4c5-a408-4066-ad19-9270ba42e4f3}.xpi, which is the file for the Walnut 2 theme.
To open the profile folder, start TB (in safe mode if necessary), then Help/Troubleshooting Information, click Open Folder. Close TB before deleting any files.
定位到答案原位置 👍 1所有回复 (7)
Try starting in safe mode (hold Option or Alt when you launch TB), and if that succeeds, open Tools/Add-ons/Extensions and Remove the incompatible add-on. You should then be able to start TB in normal mode.
Thanks for that!
Well I thought it worked when I deleted the offending add-on.....but the bastard keeps coming back! Damed thing wont die!
In fact none of the changes made in safe mode stuck.
由Craig McPherson于修改
What is the name of the add-on? In rare situations, an add-on has to be removed manually if it's corrupted or dependent on another process:
the bastard add-on is " Walnut2 for Thunderbird" an appearence add-on. I didn't install the damned thing my ex did!
选择的解决方案
Open the profile folder and then open the extensions subfolder. Delete the file {786ed4c5-a408-4066-ad19-9270ba42e4f3}.xpi, which is the file for the Walnut 2 theme.
To open the profile folder, start TB (in safe mode if necessary), then Help/Troubleshooting Information, click Open Folder. Close TB before deleting any files.
Thanks for that, one problem sorted, it still runs like a hairy goat but thats enough pain and suffering for one day