搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

How do I get quantum to play HTML5

  • 4 个回答
  • 1 人有此问题
  • 11 次查看
  • 最后回复者为 Shadow110

more options

I upgraded to Firefox Quantum. My computer is a surface pro running Windows 10. How do I get it to play HTML5?

I upgraded to Firefox Quantum. My computer is a surface pro running Windows 10. How do I get it to play HTML5?

所有回复 (4)

more options

What site is the html5 coming from? Also could be a hardware limit as well.

more options

Hi it should play HTML5: VIDEO/AUDIO

If still have issues as no info came regarding what extensions you are running or your video card drivers (if have errors would have been able to help) please try : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

Please let us know if this solved your issue or if need further assistance.

more options

It was coming from MSN.com. the advertisements were in HTML5 and froze so content wouldn't load because advertisement didn't play.

more options

You responding to Westend or the info I supplied ? What extensions are you running please, list them. What happens in Safe Mode. ??