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automatic update error "error platform version '59.0' is not compatible with minVersion >= 58.0.2 maxVersion <= 58.0.2. How do I fix this and still keep my favs

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  • 最后回复者为 cor-el

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There was an automatic update error. When I try to open/access firefox I receive this error message: "error platform version '59.0' is not compatible with minVersion >= 58.0.2 maxVersion <= 58.0.2. How do I fix this and still keep my bookmarks? Thanks!

There was an automatic update error. When I try to open/access firefox I receive this error message: "error platform version '59.0' is not compatible with minVersion >= 58.0.2 maxVersion <= 58.0.2. How do I fix this and still keep my bookmarks? Thanks!

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Hi, so dig your Profile out and save it.

for future, keep a copy.

Uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. Reinstall with Current Release Firefox 59.0 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

由Shadow110于修改

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An error message about XPCOM missing or about platform version usually happens because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox program folder. This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files. You can do a clean reinstall to ensure that all files are replaced. You may have to disable security software temporarily in case the problem persists.