We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I deleted a folder and all of the emails with it by accident. The emails are very important and I need to recover them. I've tried everything I can find online.

  • 1 个回答
  • 3 人有此问题
  • 4 次查看
  • 最后回复者为 JAz9

more options

Using IMAP, not POP. I had to re-install my OS (Windows 10). All of my files were still here but my programs were gone. I re-downloaded firefox and a few folders were there and some were not. I deleted the "Sales" folder thinking all of the emails were in the inbox. Once I realized they weren't and was able to recover all of the other folders, the "Sales folder I deleted didn't come back.

I really need these emails! Please help!

Using IMAP, not POP. I had to re-install my OS (Windows 10). All of my files were still here but my programs were gone. I re-downloaded firefox and a few folders were there and some were not. I deleted the "Sales" folder thinking all of the emails were in the inbox. Once I realized they weren't and was able to recover all of the other folders, the "Sales folder I deleted didn't come back. I really need these emails! Please help!

所有回复 (1)

more options

Not an expert but unfortunately I think there's not much you can do here.

I'd immediately reach out to my mail provider (hoping it's corporate or hosted and not gmail or other free) and see if they have a recent backup.

Same applies to your machine, you should have at least some backups? Especially from right before the upgrade to Win 10. These should contain a copy of that folder.

Otherwise your last option is to look for a data recovery tool and scan the hard drive of your machine for any traces of the missing folder. This is far from a guaranteed method. Also, time may work against you as the more you or the OS writes to the hard drive the more chances the blocks on the drive you need may be overwritten permanently. You may wish to enlist local/professional help with this (and then start/create a good regular and automatic backup regimen too so you're never in this position again.)

Sorry couldn't offer more.