Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

unable to save email as text

  • 2 个回答
  • 3 人有此问题
  • 6 次查看
  • 最后回复者为 pilotpak

pilotpak
pilotpak
more options

Hi, Using Thunderbird 38.5.0 on Windows 8 & Windows Server 2008 R1

I have a need to save emails from the inbox as TEXT on the local harddrive. 

Using Thunderbird 38.5.50. on a Windows 8 machine it works perfectly. (Right click on the email body and go SAVE AS / using a TEXT filename) - just fine !

I have exactly the same version of Thunderbird installed on a Windows Server 2008 R2 machine, using the exact factory defaults as the above, and when I try right clicking and saving as TEXT, I get an alert message , "Unable to save the message. Please check your file name and try again late" However, it does allow me the save the same email in EML format in the same location on the Win server 2008 machine.

Any ideas would be greatly appreciated ?

Hi, Using Thunderbird 38.5.0 on Windows 8 & Windows Server 2008 R1 I have a need to save emails from the inbox as TEXT on the local harddrive. Using Thunderbird 38.5.50. on a Windows 8 machine it works perfectly. (Right click on the email body and go SAVE AS / using a TEXT filename) - just fine ! I have exactly the same version of Thunderbird installed on a Windows Server 2008 R2 machine, using the exact factory defaults as the above, and when I try right clicking and saving as TEXT, I get an alert message , "Unable to save the message. Please check your file name and try again late" However, it does allow me the save the same email in EML format in the same location on the Win server 2008 machine. Any ideas would be greatly appreciated ?

被采纳的解决方案

I'm not running Windows Server, but I wonder what happens if you change your method a bit: right-click the message, Save As..., select Text Files in the Save as type: box, then click Save. Any difference? Do you have an add-on such as ImportExportTools that might be a factor on a WS computer?

定位到答案原位置 👍 0

所有回复 (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

选择的解决方案

I'm not running Windows Server, but I wonder what happens if you change your method a bit: right-click the message, Save As..., select Text Files in the Save as type: box, then click Save. Any difference? Do you have an add-on such as ImportExportTools that might be a factor on a WS computer?

pilotpak
pilotpak 提问者
more options

Thanks for the super quick response - I appreciate it !

I tried the suggested save-as but the problem remained. I only use 1 add-on, being ExQuilla and both systems ran the same add-on.

But I found a workaround. The problematic server does successfully export the email as an EML file, and I found that the format of this EML file is readable plain text, so I'll just export as EML & use that - problem solved !