搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

How to view untrusted cert when exception is not available?

  • 4 个回答
  • 1 人有此问题
  • 72 次查看
  • 最后回复者为 koocies

more options

I'm trying to troubleshoot an issue were firefox refuses to connect to multiple sites due to the cert not from a known CA (or at least that's what I understand from the error message). I believe the issue is due to the proxy but I need to see the cert to get more information Firefox however, will NOT let me look at the cert and I can't for the life of me find an answer. Exception is not available on these sites so I can't do anything other than look at the error.

I'm trying to troubleshoot an issue were firefox refuses to connect to multiple sites due to the cert not from a known CA (or at least that's what I understand from the error message). I believe the issue is due to the proxy but I need to see the cert to get more information Firefox however, will NOT let me look at the cert and I can't for the life of me find an answer. Exception is not available on these sites so I can't do anything other than look at the error.

被采纳的解决方案

Does this alternative work?

Open this chrome URI by pasting or typing this URI in the location/address bar to open the window to check the certificate:

  • chrome://pippki/content/exceptionDialog.xul

In the location field enter the URL of the website

  • retrieve the certificate via the "Get certificate" button
  • inspect the certificate via the "View..." button
定位到答案原位置 👍 0

所有回复 (4)

more options

Example of the error:


gmail.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. Error code: SEC_ERROR_UNKNOWN_ISSUER

more options

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

http://kb.mozillazine.org/Error_loading_websites


  • uses an invalid security certificate SSL_ERROR_BAD_CERT_DOMAIN
  • configured their website improperly

How to troubleshoot the error code "SEC_ERROR_UNKNOWN_ISSUER" on secure websites https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER

more options

选择的解决方案

Does this alternative work?

Open this chrome URI by pasting or typing this URI in the location/address bar to open the window to check the certificate:

  • chrome://pippki/content/exceptionDialog.xul

In the location field enter the URL of the website

  • retrieve the certificate via the "Get certificate" button
  • inspect the certificate via the "View..." button
more options

We don't use a traditional av agent at work so connections aren't rerouted

cor-el, thank you. I was able to pull the cert through the page. Although I believe I tried that before and it didn't work. I find it strange that firefox wont let me look at the offending cert directly from the error page; it makes it very hard to troubleshoot issues.