搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox not loading after windows 10 latest update. Will not reinstall??

  • 1 个回答
  • 2 人有此问题
  • 3 次查看
  • 最后回复者为 Shadow110

more options

Morning after the latest Windows 10 create update(12/11) clicked my Foxfire and nothing happened. My default browser many of these last 17 years. Uninstall attempts followed by fresh install not successful. Install says Firefox is running and to close it ??? Not had this problem with Windows 10 until now.

Morning after the latest Windows 10 create update(12/11) clicked my Foxfire and nothing happened. My default browser many of these last 17 years. Uninstall attempts followed by fresh install not successful. Install says Firefox is running and to close it ??? Not had this problem with Windows 10 until now.

被采纳的解决方案

uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and ran weekly, If have never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer

Reinstall with Current Release Firefox 57.0.2 with a Full Version Installer https://www.mozilla.org/firefox/all/

Please let us know if this solved your issue or if need further assistance.

定位到答案原位置 👍 0

所有回复 (1)

more options

选择的解决方案

uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and ran weekly, If have never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer

Reinstall with Current Release Firefox 57.0.2 with a Full Version Installer https://www.mozilla.org/firefox/all/

Please let us know if this solved your issue or if need further assistance.