Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

The update constantly asks me to restart the computer, but it does not finish!

  • 2 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 ulciak85

ulciak85
ulciak85
more options

On Monday, an automatic update was activated. It asked to restart the computer. I clicked OK and the computer rebooted. After that, when I wanted to launch Thunderbird, a window popped out saying that the unfinished update needs to restart the computer to complete it. And since then every time the computer has been restarted (or just turned on) the situation repeats itself. Also when you try to uninstall the program or install a new version of the program on the old one - the situation also repeats itself.

What can I do with this?

On Monday, an automatic update was activated. It asked to restart the computer. I clicked OK and the computer rebooted. After that, when I wanted to launch Thunderbird, a window popped out saying that the unfinished update needs to restart the computer to complete it. And since then every time the computer has been restarted (or just turned on) the situation repeats itself. Also when you try to uninstall the program or install a new version of the program on the old one - the situation also repeats itself. What can I do with this?

所有回复 (2)

BeerBaroN23
BeerBaroN23
more options

Disable your anti-virus then try it again...

Also possibly try to install the beta version: https://www.mozilla.org/en-US/thunderbird/58.0beta/releasenotes/

ulciak85
ulciak85 提问者
more options

Thank you @ Beerbaron23 for the answer, but it did not help me.

I disable the antivirus program before. Also, when I tried to install this beta version from your post, I turned off the antivirus. It did not help this time too. The problem is still the same. I upload printcsreen. Can you help me?