Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Am trying to access previous question to provide information asked

  • 4 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 ndv45

ndv45
ndv45
more options

Question was asked earlier and Phillip responded asking for a screen shot with my German login on screen in Google. I think I have what he needs but cannot get back to the previous page for response. I will try to leave it here and hope for the best. Butch

Question was asked earlier and Phillip responded asking for a screen shot with my German login on screen in Google. I think I have what he needs but cannot get back to the previous page for response. I will try to leave it here and hope for the best. Butch
已附加屏幕截图

被采纳的解决方案

ndv45 said

I believe you are correct. I have never had this happen before. I uninstalled Firefox and downloaded again with the VPN discontinued. Loaded and it ran just fine. I have always loaded a last update when starting a new Hard Drive out. Then Firefox would tell me about updates. This is with the VPN working. It would update and reboot and all was fine. Not this time. I will be more cautious from now on. Thank you and you can mark this case as closed. You and your friends did a marvelous job. I thank you Butch
定位到答案原位置 👍 0

所有回复 (4)

FredMcD
FredMcD
more options

Go to the top of any support.mozilla.org web page and press your user icon to see your Mozilla profile. Including your questions and answers.

I sent a message to Phillip.

philipp
philipp
  • Moderator
more options

thank you, it looks like google is assuming you're accessing it from switzerland and therefore offering you the german version of the site. is your vpn software tunnelling your traffic through switzerland perhaps?

ndv45
ndv45 提问者
more options

I believe you are correct. I have never had this happen before. I uninstalled Firefox and downloaded again with the VPN discontinued. Loaded and it ran just fine. I have always loaded a last update when starting a new Hard Drive out. Then Firefox would tell me about updates. This is with the VPN working. It would update and reboot and all was fine. Not this time. I will be more cautious from now on. Thank you and you can mark this case as closed. You and your friends did a marvelous job. I thank you Butch

ndv45
ndv45 提问者
more options

选择的解决方案

ndv45 said

I believe you are correct. I have never had this happen before. I uninstalled Firefox and downloaded again with the VPN discontinued. Loaded and it ran just fine. I have always loaded a last update when starting a new Hard Drive out. Then Firefox would tell me about updates. This is with the VPN working. It would update and reboot and all was fine. Not this time. I will be more cautious from now on. Thank you and you can mark this case as closed. You and your friends did a marvelous job. I thank you Butch