搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

after last update using window 7 can not put in a sleep mode

  • 1 个回答
  • 1 人有此问题
  • 16 次查看
  • 最后回复者为 Shadow110

more options

Put in sleep mode screen will sleep first but then the cpu will not sleep it will turn it self back on. Was having problem a few days before the update that foxfire was having trouble starting after a sleep mode. I had to take the cpu down and back up.

Put in sleep mode screen will sleep first but then the cpu will not sleep it will turn it self back on. Was having problem a few days before the update that foxfire was having trouble starting after a sleep mode. I had to take the cpu down and back up.

所有回复 (1)

more options

I do not know. Seen same issue on a Win 10 and it had it's Bios all out of wack and needed to go through and reset it back up and a Refresh of Windows. Corrupted files can do that. If started before then it was not the update causing that issue.

"I had to take the cpu down and back up. " I have no idea what this means.

Can check and do a reinstall :

Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Reinstall with Current Release Firefox 57.0 with a Full Version Installer https://www.mozilla.org/firefox/all/

Please let us know if this solved your issue or if need further assistance.