搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

PC crash on sleep mode exit after "invisible browser update", preferences, logons and addons removal.

  • 5 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 FredMcD

more options

Hi! This morning I put my PC to sleep to do my morning commute, arrive at school and boot the pc again. It crashes once. I restart it and launch Firefox. Firefox starts as vanilla Firefox (no saved logins, no bookmarks and no addons).

Is it possible for updates not to turn Firefox to vanilla Firefox as it's not the first time it has done this, but it's getting seriously irritating that all my saved logins are gone, all my school research (bookmarks) are gone, and all my addons too. (And no, I'm sure as hell not using Firefox Sync... I value my privacy).

Is it possible for you to remedy this ?

In the meantime I'll just deactivate all updates.

Have a nice day.

Hi! This morning I put my PC to sleep to do my morning commute, arrive at school and boot the pc again. It crashes once. I restart it and launch Firefox. Firefox starts as vanilla Firefox (no saved logins, no bookmarks and no addons). Is it possible for updates not to turn Firefox to vanilla Firefox as it's not the first time it has done this, but it's getting seriously irritating that all my saved logins are gone, all my school research (bookmarks) are gone, and all my addons too. (And no, I'm sure as hell not using Firefox Sync... I value my privacy). Is it possible for you to remedy this ? In the meantime I'll just deactivate all updates. Have a nice day.

所有回复 (5)

more options
more options

Hi thanks for the reply ! Sadly, I'd already checked for the Old Firefox folder on my desktop (not my first refresh either), so that was a bust !

When I went back to install my addons, most of them show up as legacy addons, i.e. Firefox updated...

So yeah, thanks anyway !

more options

Legacy just means that in a future version, those add-ons will not work in Firefox. They will need to be rewritten or replaced.


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there?

more options

There is only one profile : default I haven't created another so I guess it's the correct amount of profiles.

more options

Sorry, but if it's gone, it's gone.

There was an add-on that auto creates backups of your profile. But it does not work in the current Firefox.

Every now and then, open the profile folder and create a copy of the current profile as is to another location on your hard drive. This way you will have a backup.

If you do this each day, you will not lose much data.