Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Browser Crashes For PC Users Using Windows XP

  • 2 个回答
  • 1 人有此问题
  • 5 次查看
  • 最后回复者为 cor-el

rjrocker
rjrocker
more options

I am the owner of a website i.e http://alexwebhosting.com Yesterday, One of my website users send me an email that he is having difficulty accessing my site. When I collected more information, I came to know he is using Windows XP and trying to access my site through laptop. When I myself tested my site using the same operating system, I also faced the similar issue. Is there any way we can fix this issue?

I am the owner of a website i.e http://alexwebhosting.com Yesterday, One of my website users send me an email that he is having difficulty accessing my site. When I collected more information, I came to know he is using Windows XP and trying to access my site through laptop. When I myself tested my site using the same operating system, I also faced the similar issue. Is there any way we can fix this issue?

所有回复 (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Was Firefox able to capture any crash reports on the XP systems? If you are getting the Mozilla Crash Reporter form, Firefox may have logged some data that would help track down the cause of the problem. You can submit that data to Mozilla and share it with forum volunteers to see whether it points to the solution. Please check the support article "Firefox crashes - asking for support" for steps to get those crash report IDs from the about:crashes page, and then post some of the recent ones here.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Could this be related to using emoji icons?