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Firefox crashes

  • 2 个回答
  • 3 人有此问题
  • 3 次查看
  • 最后回复者为 mjbaker1

mjbaker1
mjbaker1
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Crash ID: bp-8aff8317-7d00-48c1-a689-4f9cc1170927

I am unable to even open firefox and it says crashed each time. Above is the Crash ID

Crash ID: bp-8aff8317-7d00-48c1-a689-4f9cc1170927 I am unable to even open firefox and it says crashed each time. Above is the Crash ID

被采纳的解决方案

hi mjbaker1, unfortunately this crash will be caused by the webroot security software on your system. in firefox 56 (due to be released tomorrow) we'll have a workaround for that... or you can already try updating to firefox beta: https://www.mozilla.org/firefox/channel/desktop/

定位到答案原位置 👍 2

所有回复 (2)

philipp
philipp
  • Moderator
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选择的解决方案

hi mjbaker1, unfortunately this crash will be caused by the webroot security software on your system. in firefox 56 (due to be released tomorrow) we'll have a workaround for that... or you can already try updating to firefox beta: https://www.mozilla.org/firefox/channel/desktop/

mjbaker1
mjbaker1 提问者
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Thank you for the update Philipp