Secure Connection Failed

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25 人有此问题
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最后回复者为 RedSilverfish

7 年前

PeterSteinberg

2017/9/1 02:32

I'm still getting the "Secure Connection Failed" error on various sites.

Only in Firefox. Internet Explorer and Chrome both load the sites correctly.

Tried to connect to https://www.ghacks.net/2016/12/19/remove-g-button-android-keyboard/

  An error occurred during a connection to www.pcmag.com. Peer received a valid certificate, but access was denied. Error code: SSL_ERROR_ACCESS_DENIED_ALERT

  The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
  Please contact the website owners to inform them of this problem.

Restarting in safe mode does not fix the problem.

Changing security.tls.version.max and security.tls.version.min to 0 and restarting does not solve the problem.

Trying with a new profile with no extensions or other changes from the default had no effect.

Firefox 56.0b7 (64-bit) for Windows.

I'm still getting the "Secure Connection Failed" error on various sites. Only in Firefox. Internet Explorer and Chrome both load the sites correctly. Tried to connect to https://www.ghacks.net/2016/12/19/remove-g-button-android-keyboard/ An error occurred during a connection to www.pcmag.com. Peer received a valid certificate, but access was denied. Error code: SSL_ERROR_ACCESS_DENIED_ALERT The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. Restarting in safe mode does not fix the problem. Changing security.tls.version.max and security.tls.version.min to 0 and restarting does not solve the problem. Trying with a new profile with no extensions or other changes from the default had no effect. Firefox 56.0b7 (64-bit) for Windows.

Answer 1 · 2017-09-01 02:32:05

FredMcD

2017/9/1 04:05

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate.

http://www.ehow.com/how_11385212_troubleshoot-reset-connection-firefox.html

https://support.mozilla.org/en-US/kb/server-not-found-connection-problem

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Answer 2 · 2017-09-01 02:32:05

PeterSteinberg 提问者

2017/9/1 04:18

I've tried the suggestions in those articles with no effect.

I've got no security software that I know of intercepting the secure connections, and again, the site loads properly with IE and Chrome.

Answer 3 · 2017-09-01 02:32:05

FredMcD

2017/9/1 07:21

Try this link; https://www.pcmag.com/

Answer 4 · 2017-09-01 02:32:05

PeterSteinberg 提问者

2017/9/1 07:23

The problem with the pcmag site was effecting all browsers and all PC's at my location. It was caused by our internal internet gateway.

That is not the case with the current issue. Other browsers on the same PC can access the site properly, just not under FireFox.

Answer 5 · 2017-09-01 02:32:05

FredMcD

2017/9/1 10:16

You may have corrupt cert8.db file. cert8.db stores all your security certificate settings

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above file. Then rename or delete it. Restart Firefox.

Answer 6 · 2017-09-01 02:32:05

cor-el

Moderator
Top 10 Contributor

2017/9/1 10:49

You can click the "Advanced" button to expand this section and show extra details. You can click the blue error message to expand this section. If the certificate is not trusted (SEC_ERROR_UNKNOWN_ISSUER) then click "Copy text to clipboard" and paste the base64 encoded certificate chain text in a reply. That will allow us to check details like the issuer of the certificate.